Get help · UAE
Resources
If you suspect or have already been scammed, here's what to do — bank hotlines, official UAE reporting channels, and consumer-protection contacts.
If you have already made a payment or shared card details
Temporarily block your card via your banking app first, then call your bank's fraud hotline below for assistance.
- Open your banking app and freeze or temporarily block your card.
- Call your bank's fraud hotline (see list below) — most are 24/7.
- File a report with the police (see "Report the fraud" below).
- Keep screenshots, message threads, and transaction references — your bank and police will need them.
UAE bank hotlines
Top 5 UAE banks shown first. Tap to expand the full list of 43 or search for yours. Tap a number on mobile to dial. Numbers last reviewed 3 July 2026 — if one is out of date, tell us.
Report the fraud
Use the official UAE channel that fits your emirate or situation. You can use more than one.
- Call 800 2626
Aman — Abu Dhabi Police
Abu Dhabi Police 24/7 fraud line — call, SMS 2828, or email aman@adpolice.gov.ae
- Open ↗
Report to Dubai Police eCrime
File an official cybercrime report
- Open ↗
Report on TAMM Abu Dhabi
Abu Dhabi government services portal
- Open ↗
File a complaint with Sanadak
UAE financial ombudsman — free; complain to your bank first and give it 30 days, then file here (UAE Pass login)
- Open ↗
CBUAE Consumer Protection
Central Bank of UAE consumer protection portal
- Open ↗
Report spam SMS to TDRA
For the spam SMS itself (unsolicited marketing) — TDRA does not handle fraud losses; use the police channels above for those
Offered an easy online-tasks job?
Like products, watch videos, earn commission — and it really pays on day one. Then the deposits start. How the task-scam script escalates to negative balances and pay-to-withdraw walls, and what to do at each stage.
Read the task-scam script →Drowning in spam calls?
Three SMS shortcodes stop telemarketing calls on both e& and du — join the Do Not Call Registry, report the callers, and block marketing SMS. Plus how to tell a pushy sales call from an outright scam.
Stop spam calls →Know your rights
What CBUAE rules say UAE banks must do for you on fraud refunds, complaints, data protection, and disclosure — plain-language summary with sources.
Read consumer-protection summary →Got something suspicious right now?
Paste the SMS, link, or email into Horas and get an honest verdict in seconds — free, no login.
Horas provides AI-powered risk assessments and curated resources only — not legal or financial advice.